Privacy notice
Last updated: 21 October 2026. Contact CrewEvo support at support@crewevo.com about privacy or your account.
Information we process
We process your sign-in details (email address, optional display name and account ID), your workspace and project content, the chat messages you send and the replies you receive, credit balance, payment identifiers, technical and diagnostic logs, and app usage analytics. In the iOS app, text extracted on your phone from a file or photo you attach is sent with your message; the original file stays on your device.
Voice and camera
Voice input in the iOS app is transcribed on your device with Apple's on-device speech recognition. Raw audio is never uploaded to CrewEvo; only the recognized text you send as a message reaches our servers. Spoken replies are generated on your device. The optional camera face tracking runs entirely on your device and no images are uploaded.
Why we use it
We use this information to sign you in, save your workspace and chat history, answer AI requests, track credit usage, verify payments, keep the service safe (including a local safety filter and user reports on AI replies), prevent abuse, measure performance and handle support. We do not sell your data and do not use it for advertising or cross-app tracking.
Service providers
Google Firebase and Google Cloud (authentication, database, hosting, analytics and performance monitoring). To answer AI requests, your message and recent conversation context may be processed by: our own self-hosted AI servers running on Oracle Cloud; Groq, Cloudflare Workers AI and Google Gemini (including Vertex AI); and Amazon Web Services (AWS) servers when that capacity is configured. Private-context requests (for example ones containing attached file text) are kept on our own servers. If you connect GitHub, GitHub processes the repository access you authorize. PayPal processes checkout on the website. These providers may process information outside your country under their own terms.
Storage and retention
Workspace data, chat history and payment records are stored on our servers. We keep data needed to operate your account, investigate issues and meet applicable record-keeping duties. Payment and accounting records required by law may remain after account deletion; they do not contain chat content.
Delete your account
You can delete your account at any time inside the iOS app: open the account menu, choose Delete account and confirm. This permanently deletes your account, projects, chat history, connected integrations (including a GitHub connection), devices, automations and reports you submitted. You can also ask us to access, correct or delete your data by emailing support@crewevo.com.
Browser storage
We use browser storage for authentication and language and appearance preferences. See the cookies and storage page for details.